OUR PROCESS

Getting Started Process.png

Understanding Your Service

Understanding Your Service.png

Keeping Your Numbers

Keeping Your Numbers.png

What you need to do - 1

What you need to do 1.png

Number Porting Authorisation

Analogue Line Transfer Letter

What You Need to Do - 2

What you need to do 2-1.png

Extensions & Permissions

Auto Attendant

Call Groups

On-Hold Music & Announcements

What You NEed to Do - 3

What you need to do 3.png

Install Checklist

Installation Overview 

What you Need to Do - 4

What you need to do 4.png

 THERE COULD BE DOWN TIME FOR INTERNET & PHONE SERVICES ON THE DAY OF INSTALLATION. 

VTSL PROVISIONING WILL LET YOU KNOW WHAT TO EXPECT

bILLING

Billing.png

Checklist

Checklist.png

Need Help?

CONTACT PROVISIONING 

Our team is here to help!  All questions are good questions, and we want to ensure your service is set up perfectly. Contact the team: 
 
020 078 3200

 

HELP DESK

Once your system is up and running, the Help Desk will be your point of contact for support. Contact the team:
 
020 078 3200

CUSTOMER PORTAL

Submit a support ticket, watch user videos and download quick start guides on VTSL's CUSTOMER PORTAL.

PRINT THE GUIDE

Want to keep a copy of your to-do list on your desk?  Click here to print the information above. GETTING STARTED PDF