OUR PROCESS

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Understanding Your Service

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Keeping Your Numbers

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What you need to do - 1

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Number Porting Authorisation

Analogue Line Transfer Letter

What You Need to Do - 2

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Extensions & Permissions

Auto Attendant

Call Groups

On-Hold Music & Announcements

What You NEed to Do - 3

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Install Checklist

Installation Overview 

What you Need to Do - 4

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 THERE COULD BE DOWN TIME FOR INTERNET & PHONE SERVICES ON THE DAY OF INSTALLATION. 

VTSL PROVISIONING WILL LET YOU KNOW WHAT TO EXPECT

bILLING

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Checklist

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Need Help?

CONTACT PROVISIONING 

Our team is here to help!  All questions are good questions, and we want to ensure your service is set up perfectly. Contact the team: 
 
020 078 3200

 

HELP DESK

Once your system is up and running, the Help Desk will be your point of contact for support. Contact the team:
 
020 078 3200

CUSTOMER PORTAL

Submit a support ticket, watch user videos and download quick start guides on VTSL's CUSTOMER PORTAL.

PRINT THE GUIDE

Want to keep a copy of your to-do list on your desk?  Click here to print the information above. GETTING STARTED PDF