Features
Standard & advanced features of our pure cloud business phone system
Standard & advanced features of our pure cloud business phone system
A great tool for administrators that need to record calls for training, compliance or monitoring. Set up automatic recordings for one or multiple users with the click of a button, or record all inbound calls from a particular number. Recorded calls are saved in call logs and can be played back any time.
Mobile Twinning provides the ability to use your mobile telephone as a ‘twin’ of your office desktop phone. When your office phone rings, your mobile does too. This ensures employees are contactable on a single number, allowing them to provide better service and maintain a professional image no matter where they are. Incoming calls display the caller ID, even on the mobile device.
The ability to report on the behaviour of your users by tracking all calls on your phone system. Search data to identify who picks up the call quickly, who is on the phone the most often and a variety of other metrics. This data is available in easy-to-read reports and can help management increase the productivity of their teams.
VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.
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IRE +353 21 237 0202