In the first phase of our year-long roadmap designed to improve our services, we will be implementing MS Teams integration.

The eagerly anticipated integration with MS Teams allows our customers access to the full functionality of the VTSL cloud communication services via their Teams application. This integration is part of our delivery against our 2021-2022 roadmap

This integration means you will use a single desktop experience, with no need to swap between applications. You will be able to make and receive calls directly through Teams, sync calendars, use Teams as your phone and retain VTSL's powerful routing functions.

Existing VTSL softphones can be converted to Teams softphones at no additional cost, and customers have a choice of using both desk phones and/or Teams on a one number scheme. This service is fully supported by VTSL, the upgraded service also works with Teams Mobile App. 

All VTSL Applications such as Call Recording, Analytics, Dashboards, and Call Monitor can be used though MS Teams.

We're very excited about implementing the roadmap and offering future-proofed solutions to our current and prospective customers!

Call us on 0333 405 6789 to implement MS Teams now, or contact us via email on