Build stronger relationships
A uniquely designed phone system that helps recruitment firms prosper
Whether it is with client or a candidate, there is only one way to build a strong relationship: pick up the phone and call them. Email, chat and text may be efficient, but they don't work when you are trying to build rapport, gain trust or truly understand someone's objectives. However ensuring recruitment teams use phone systems to work smarter is often difficult. There are days when everyone seems unmotivated to reach out to new candidates, and other days when even the most tech-savvy employee forgets how to transfer a call.
Luckily with VTSL, we have solutions for the issues recruitment firms face. You can keep staff motivated with real-time stats showing who has made the most calls. No one forgets how to transfer a call because the system is so intuitive. And features such as call monitoring, call recording, mobile twinning and auto-attendants ensure the entire organisation is working efficiently and professionally.
“Technology works well, and customer service excellent. Don’t envisage a return to conventional telephony any time soon.”
Searchlight Recruitment Ltd
“First impressions after a month of our new phone set-up are it is superb. Everything is working well, there is good call quality and it has been very easy to implement. The best part however is that our German team are on the same internal extensions, which keeps them as part of the company as supposed to a satellite office.”
Steve Garner, Venquis
"Switching to VTSL has been more beneficial than I ever could have imagined. We now have a presence in 5 countries thanks to our international numbers, without having to actually set up offices abroad. We have also transformed our onboarding process through the call monitor and call recording features.
James, MD at Oliver Parks
Why should we switch to VTSL?
VTSL is a completely customer-focused company that understands the needs of recruitment firms. With 24/7 technical support, free training, free requests & changes, and in-house programmers who will develop a feature you need if we don't already have it, VTSL is a unique telecoms service provider.
Plus switching to VTSL is made as simple as possible by our experienced operations team who walk you through it step by step. From porting your phone numbers over to ensuring you have the right connectivity, we will go the extra mile to ensure everything is set up just as you want it.
What else?
What about an international presence? Can you provide us with phone numbers for Germany and the United States for example?
Recruitment firms often have clients and candidates abroad. With VTSL, you can have a French number (for example) pointed at almost any extension within your business. So your French clients and candidates could make a local call that rings the phone of your staff member in the UK. See our International Numbers page for more information.
We also offer a special international pricing package that offers all-inclusive calls to a large number of countries.
What about flexible working? How do you help our consultants work professionally outside the office?
The VTSL Soft Client app allows users to use their mobile just like their office phone. Calls can be made to and from their office number, without using mobile minutes, and the user can forward or conference calls in to colleagues in the office using the directory or the colleague's extension. This powerful tool means that staff can work from home, or on the go, without missing important client and candidate calls. No more phone-tag! Learn more here.
What is the VTSL Portal?
The VTSL Portal is where you go to manage your phone system. Your office administrator (or whomever you choose) can change auto-attendants during holidays, add extensions for new employees, change call forwarding when needed, change user permissions and much more. See our Web Portal page form more information.
